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Program Officer, Student Refugee Program



Position title: Program Officer, Student Refugee Program
Position location: Ottawa
Reports to: Manager, SRP
Contract term: 2 years
Application deadline: April 9th 2017

World University Service of Canada (WUSC) is a Canadian non-profit organization with a mission to foster human development and global understanding through education and training.  We are professionals, students, volunteers, faculty, and community leaders working together to find solutions and provide opportunities to the world’s most marginalized people. A central component of WUSC’s strategic plan is continued delivery and expansion of our programming on Canadian campuses with increased focus on the Student Refugee Program and initiatives that underscore our unique relationship with the Canadian post-secondary community, and contribute to the internationalization of Canadian campuses.

Active on more than 80 college and university campuses, WUSC’s student run Local Committees (LC) make up the largest network of student groups of its kind in Canada who share a common belief – that education changes the world.  The Local Committees promote and support WUSC’s Student Refugee Program, Uniterra Program and Student Without Borders Program through education, public engagement and volunteering.

Student Refugee Program:  WUSC’s Student Refugee Program (SRP) provides student refugees living in countries of asylum an opportunity to pursue their education at Canadian post-secondary institutions.  These refugees come to Canada as permanent residents.  Each year, over 130 candidates are accepted under the program and supported by WUSC Local Committees involved with SRP.  These Local Committees are made up of faculty and students at post-secondary institutions across Canada and provide financial, emotional and moral support to the refugee students for a minimum period of 12 months.

The SRP Program Officer will work with other team members to promote and sustain the SRP with a particular focus on Colleges and CEGEPs.

Nature and Scope:

Under the supervision of the Manager of the Student Refugee Program, the Program Officer has the following duties and responsibilities: 
Build the capacity of College and CEGEPs to participate in the SRP

  1. Build relationships and help form new Local Committees with a particular focus on college and CEGEP campuses;
  2. Strengthen the capacity of volunteers to raise funds in support of WUSC’s programming activities with a strong emphasis on establishing funding mechanisms that ensure the sustainability of the SRP.

Monitor elements of the refugee sponsorship process

  1. Continuously monitor Local Committee activities as they relate to the financial and integration support within the context of the sponsorship;
  2. Assess and monitor Local Committees’ intent to sponsor students on their campus (review and manage applications);
  3. Support the SRP student placement process and progress monitoring of sponsorships.

Develop and promote SRP Public Engagement activities

  1. Support volunteers’ public engagement efforts on campus and in their communities through the promotion of the SRP, Shine a Light, and forced migration awareness campaigns.

Contribute to common team goals

  1. Effectively monitor and record Local Committee activities, relationships and communications and help maintain WUSC’s databases;
  2. Assist in the planning, development, implementation and evaluation of all training and leadership development workshops (including national training during the annual International Forum, Leadership meeting, and Regional Meetings);
  3. Participate in the development of print and electronic resources to support sponsoring institutions, with a particular focus on developing College and CEGEP-specific resources;
  4. p Assist in the development of a distance learning program to increase access to training opportunities for sponsoring institutions and Local Committee members s;
  5. Participate in the development and improvement of systems and procedures for the program;
  6. Assist in the preparation of draft proposals and narrative reports for funders;
  7. Collaborate with and maintain working relationships with staff in other units and to ensure activities are closely coordinated (such as Uniterra Public Engagement unit);
  8. Ensure that the Manager is informed of significant issues and developments with regards to the program and offer recommendations as to possible course of action;

Other duties as may be required by the activities of the organization.


Education and Training

  1. A university degree in refugee studies, social sciences or in a related field, or equivalent.


  1. Two years working experience in program administration, preferably in international development or with a refugee program.
  2. Work experience in a developing country is an asset.
  3. Work or volunteer experience with Canadian immigration law and regulations is an asset.


  1. Capacity to motivate and work with volunteers.
  2. Knowledge and understanding of the Canadian post-secondary education system.
  3. Knowledge of Canadian immigration laws and policies, refugee and development issues.
  4. Excellent interpersonal, intercultural and communications skills (oral and written).
  5. Demonstrated capacity to build and maintain partnerships with program stakeholders.
  6. Knowledge of WUSC programming and priorities.
  7. Ability and willingness to work as part of a team.
  8. Ability to problem-solve, creativity, time management, thoroughness, concern for quality, managing short deadlines, autonomy and ability to adapt.
  9. Aptitude for public speaking, workshop development and facilitation.
  10. Organizational skills, information management skills and attention to details.
  11. Excellent computer skills in database, word processing and spreadsheet, Power Point presentation and internet.
  12. Ability to travel within Canada.
  13. Flexibility to work evenings and weekends as needed.  

Bilingualism in written and spoken English and French.

Travel and flexibility:
Occasional in-Canada travel required.  Ability to work a flexible schedule when required.


WUSC is a leading Canadian non-profit organization in international development, committed to building a more equitable and sustainable world. We work with a unique and powerful network of post-secondary institutions, private-sector partners and volunteers to provide education, employment and empowerment opportunities that improve the lives of millions of disadvantaged youth around the world.

WUSC offers a dynamic international work environment with a diverse intercultural workforce.  We offer employees exciting opportunities to apply their skills and gain experience all while making a difference for youth around the world. We believe youth have the potential to provide for their families, build strong communities, and create positive social change for future generations.  Employees at WUSC work hard to create lasting change in education, employment and empowerment. 


WUSC is an equal opportunity employer.  We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Only those candidates selected for an interview will be contacted.  No telephone calls please.

If you wish to apply for this position, please follow this link to register on WUSC’s candidate database.


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