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Director, Finance and Operations

Oxfam Canada


Title:                                        Director, Finance & Operations

Department:                           Finance & Operations

Status:                                    Full-time, 3 year Contract

Location:                                Ottawa, ON                           

Immediate Supervisor:        Executive Director               

Level:                                     Director



Please submit applications to quoting competition number DFO0518  in the subject line of email.



Oxfam Canada (OC) is an international development agency with a focus on women’s rights and gender equality, committed to building lasting solutions to global poverty and injustice by advocating for fundamental social change.  We work in relationships of solidarity and partnership to build the capacity of civil society in the Global South. As a founding member of Oxfam International, Oxfam Canada works in collaboration with other Oxfam affiliates to increase impact and influence locally, nationally and globally.



    Under the general supervision of the Executive Director, the Director of Finance & Operations (CFO) directs Oxfam Canada’s financial and human resources, administrative, information technology and information management systems.  The incumbent ensures all systems are developed and maintained to provide effective and efficient support to achieve the mission, vision, and goals of the organization.  The Director plays a lead role in organizational development and planning, and participates in the management, coordination, and decision making processes of the organization as a member of the Management Team


    MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)


    • Assists the Executive Director and the Management Team in the preparation and monitoring of the overall organizational plan and budget, and specifically:
    • designs processes that ensure engagement and effective participation in the development of integrated strategic and annual plans; works with all Departments in the implementation of these processes;
    • creates structures, systems, and processes for effective reporting on the Strategic Plan, and enables the identification of important structural, strategic, policy, or cross-departmental issues; and
    • ensures effective internal communication related to the Strategic Plan and budget.
    • Develops and implements work plans jointly with the Management Team and staff, consistent with Oxfam Canada Strategic Plan and Oxfam International;
    • Oversees the delivery of financial management policies, procedures, systems, and services, and ensure they meet contractual and legal obligations;
    • Currently supervises three (3) managers directly with an overall team of 13 employees;
    • Leads and supports Department staff to ensure the effective planning and implementation of human resources, accounting, budgeting, and information technology programs and practices, and:
      • participates in the selection of departmental staff according to Oxfam Canada practice and Collective Agreement requirements;
      • provides ongoing guidance, direction and support to departmental staff; and
      • ensures clear lines of responsibility, authority, accountability, and decision–making.
    • Develops, implements, monitors and evaluates operational support functions, including:
      • the preparation of annual goals for all Finance and Operations Department functions and activities;
      • the establishment and monitoring of the budget for the Finance and Operations Department; and
      • develops, monitors, and reports on organizational support plans.
    • Oversees the establishment of human resource policies, procedures, and tools, and:
      • ensures these are in keeping with the organization's commitment to participatory management and adheres to the collective agreement and relevant legislation;
      • ensures Managers and other staff are provided with direction and advice in the implementation of policies, procedures, and tools, and if necessary provide direct assistance in problem-solving or conflict resolution; and
      • ensures all personnel administration functions are carried out in a timely and accurate way (payroll, benefits, letters, record keeping).
    • Establishes and directs the strategic and tactical goals, policies, and procedures for the Information Technology functions, and:
      • oversees and directs the proposal of hardware and software solutions to accomplish business objectives;
      • anticipates and oversees the assessment of technology projects and recommends appropriate action and resources;
      • facilitates the collaborative development of cross departmental IT needs, ensuring that business needs are met and are established within the boundaries of the stated strategic and tactical goals, policies, and procedures of the organization.
    • Oversees the management of the organization’s offices:
      • prepares the maintenance and capital plans and budgets related to the premises;
      • manage the relationship with the offices tenants; and
      • ensures that all mechanical and security systems are maintained properly and operational at all times.
    • Ensures an annual performance review is completed for each staff member, according to Oxfam Canada practices and criteria;
    • Ensures staff participate in appropriate training and development opportunities;
    • Provides leadership to ensure that Oxfam Canada's policies on gender equality are implemented through human resources functions;
    • Provides leadership in relations with the Union representing Oxfam Canada staff, and:
    • Leads the Management Team in the development of collective bargaining and labour relations objectives and strategies;
      • provides the Executive Director and other Managers with advice in all matters related to the administration of the collective agreement;
      • represents the Employer in collective bargaining and other labour-management forums; and
      • ensures the timely and effective management of grievances.
    • Implements a participatory style of management, and ensures the development of an inclusive, co-operative, and productive work environment;
    • Provides leadership in the development of a framework for administrative systems and information management, and:
      • leads the analysis of organizational support, organizational development, and systems issues, and provides strategic and policy advice on these issues to the Board, through the Executive Director;
      • participates effectively as a member of the Management Team; and
      • participates as required with Board committees, as agreed by Executive Director.
    • Act as the appointed Data Protection and Privacy Officer for the organization;
    • Undertakes activities and responsibilities as needed with Oxfam International and other associated organizations; and
    • Other duties as required.



    • Approves the Finance & Operations Department plan and budget for submission to the Management Team;
    • Approves all budgets and financial statements for submission to the Management Team and the Board;
    • Approves any operational policies and procedures relating to financial services, human resources, or information management;
    • Approves expenditures within the Departmental budget;
    • Hires, disciplines, and releases staff;
    • Revises the job descriptions in accordance with Oxfam Canada policy and the Collective Agreement; and
    • Re-assumes any authority delegated to staff.



    • Provides timely and accurate production of all financial planning and reporting documents;
    • Ensures adherence to Generally Accepted Accounting Principles;
    • Adheres to organizational support plans, policies, and budget;
    • Effective performance of staff and volunteers;
    • Adheres to Oxfam Canada Board policies, legal and contractual responsibilities, and ensures that all policies, procedures, and practices adhere to codes of ethics subscribed to by Oxfam Canada;
    • Delivers effective and timely support services to other departments;
    • Ensures the development of effective working relationships within the Finance & Operations department.




    The ideal candidate is recognized for their strategic planning skills, leadership, and sound management of financials and human resources. They are an outstanding communicator, both oral and written, and will be looked upon to apply their skills in the development of key stakeholder relationships both nationally and internationally, and in the presentation of reports, briefs, and proposals. They are passionate, energetic, and flexible in adapting to changing and competing priorities, as well as to a wide range of cultural and political settings.


      • A university degree in a relevant field (business administration, commerce, accounting, etc.) or an acceptable equivalent of education and practical experience;
      • A Master’s degree in Business Administration is an asset;



      • A minimum of five (5) years of senior management experience, ideally including functional responsibility for HR, information management, financial and budget management, and strategic planning;
      • Senior HR and financial management experience is required; previous information management and systems experience is strongly desirable;
      • Previous experience working with, and/or for, volunteer Boards of Directors is preferred;
      • Demonstrated experience negotiating, interpreting, and administering collective agreements;



      • Demonstrated knowledge, understanding and/or commitment to global justice, social change, women’s rights, and gender equality is required;
      • Proven ability to mobilize staff and volunteer resources in a unionized, mission-driven organization;
      • Ability to work under pressure and to meet deadlines successfully, working both independently and as part of a team;
      • Superior skills as a team leader; able to work with staff to build high morale and group commitments to achieve organizational goals & objectives;



      • Outstanding verbal and written communications skills in English, including strong analytical and writing capability, particularly in the development of reports, briefs, and proposals;
      • Strong computer skills in financial data bases, excel, and other relevant systems experience defining system requirements are essential;
      • Demonstrated awareness and understanding of development issues (both overseas and in the Canadian context) and the ability to apply these in management;



      • Verbal proficiency in a second language (ideally Spanish or French) is an asset;



      • Completion of a recognized Canadian accounting designation is preferred;
      • Overseas development experience is an asset



      ** MUST be eligible to work in Canada **


      This position offers a comprehensive Benefits package.


      We thank all those who apply, however, only those selected for an interview will be contacted.


      Oxfam Canada is committed to diversity and equity around the globe and in our workplace. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, persons of minority sexual orientation or gender identity, visible minorities, and others who may contribute to diversification and share our values. If you are invited to continue the selection process, please notify us as soon as possible of any particular adaptive measures you might require.

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