Find out more. Do more. Stay connected.

About us What we do Working Groups Media RESSOURCES Members



Business Development Coach

Canadian Red Cross

POSITION: Business Development Coach
DURATION: Temporary, Full Time (12 months)
DEPARTMENT: IO – Global Programs

Do you want to make a difference? Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Business Development Coach.

Reporting to the Senior Manager Advisors, Global Programs, the Business Development Coach is responsible for supporting National Societies with in their Resource Mobilization and Business Development efforts. A focus will be placed on helping National Societies develop a sustainable revenue base to carry out core activities.

The Business Development Coach contributes towards the mandate of the Global Programs: Oversee the delivery of programs and services to people and communities within the context of S2020 in four regions: Asia, Africa, Americas and MENA. Manage and grow partnerships and relationships with select National Societies and key stakeholders.

The Business Development Coach works as a collaborative member of relevant standing working groups(s) as agreed with the Senior Manager, Advisors and/or the Director Global Programs and actively participates in successful implementation of the IO Strategy 2020. The Business Development Coach will contribute to the success of the matrix model, agility of the organization, delivering against the One Red Cross vision and interoperability, implement innovations/learning within programs.



Support to National Society Capacity Strengthening

  • Ensure effective collaborations with National Society partners in Resource Mobilization and Business Development taking into account the unique challenges and opportunities of the context they operate in.
  • Support the development and/or revision of National Society business cases and strategies for  Resource Mobilization; these may cover a wide variety of activities (fee for service, proposal development, public or corporate fundraising, real-estate rental, small business, public and/or private partnerships etc.).
  • Coaches, mentors and accompanies National Societies in developing implementation plans for business cases and Resource Mobilization Strategies.
  • Provides technical support and quality assurance for assessments, project design, and monitoring and evaluation of projects from the perspective of Resource Mobilization capacity strengthening.
  • Provides, adapts or develop tools for assessments, program design, monitoring and evaluation of programs from the perspective of Resource Mobilization capacity strengthening.
  • Ensures close collaborations with CRCS Domestic Fund Development and International Federation of Red Cross and Red Crescent for implementation of capacity building initiatives within programs.
  • Supports National Society partners to identify their capacity strengthening priorities and resource mobilization objectives/targets.


  • Defines and promotes best practice and standards for effective collaborations with National Society partners in relation to humanitarian action, and in support of their development.
  • Monitors trends and developments on issues relating to partnership, organisational development and capacity building within the Movement and the broader humanitarian sector.
  • Ensures that shifts in knowledge on issues relating to partnerships, organizational development and capacity building are reflected in CRCS strategies, policies, guidelines and practice.
  • Facilitates continuous learning within CRCS through collection and dissemination of lessons learnt and best practice, and development and delivery of relevant training and mentoring.
  • Engages with Movement counterparts and “thought leaders” such as academics, INGOs, the UN and sector networks to inform joint learning and continuous improvement.
  • Explores possible solutions, provides quality technical support to a wide range of counterparts, and develops recommendations for approval. The incumbent has no direct supervisory responsibility and no program management responsibility.


Supports an effective team

  • Develops and maintains membership in the functional department, Global Programs, and designated project teams. Collaborates to fulfill the agreed objectives, needs and expectations. Fosters team work through a professional exchange of experiences and expertise that can be transferred to other areas of work. Ensures sharing and dissemination of services related materials to all concerned actors.
  • Provides back-up to colleagues as required.
  • Mentors colleagues on sourcing processes and systems for back up purposes.
  • Follows all CRC’s policies and procedures required to maintain a healthy and safe working environment.
  • Integrates volunteer resources within the scope of responsibilities, as required.
  • Participates in disaster planning, preparation and response, as required.
  • Contributes to a healthy and safe working environment.
  • Performs other duties, as required.



Education and experience

  • Proven experience in successful implementation of business development strategies and income generation initiatives.
  • Degree or similar professional qualifications in Fundraising, Business, Organizational Development, Management, Public Administration, International Development, or a related field.
  • 5-8 years related experience including significant time working in low-income and fragile country contexts.
  • Demonstrated experience in developing tools and processes, providing technical support and quality assurance, and facilitating learning.
  • Experience in humanitarian aid and / or international development is desired;
  • Excellent skills and extensive experience in developing and managing relationships with internal and external stakeholders.


  • Highly developed understanding of methodologies and approaches for fundraising, organizational change management, and institutional capacity building.
  • Demonstrated knowledge of results based management and participatory program planning, monitoring and evaluation methodologies.

Skills and Attributes

  • Strong communication skills in English, Spanish and French are essential.
  • Highly skilled at advising, coaching, and facilitating while retaining strong relationships with clients.
  • Strong analytical skills.
  • Familiarity with donor agency requirements, especially Global Affairs Canada.
  • Resilience and adaptability to changing circumstances and an evolving environment.
  • Commitment to the Principles of the Red Cross Movement.



  • The majority of the work is performed in a clean and comfortable environment.
  • May include long to moderate hours sitting and using computers and office equipment.
  • May be required to some light lifting of supplies and materials from time to time up to 20kg (or another weight).
  • Ability to work non-traditional hours on short notice.
  • Ability to work in stressful and often ambiguous conditions.
  • This position may require domestic or overseas travel to attend conferences, workshops and meetings as required.
  • If required, and eligible, periodic travel to country operations may be required (total may amount to  50%). Field missions can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts and requiring very strict adherence to security regulations.
  • Must be able to be Medical Cleared for travel in accordance with established CRC Medical criteria in positions where travel will be required.
  • Successfully complete a Canadian criminal record reference check and vulnerable sector check.



Interested parties may submit their application by applying on the Canadian Red Cross Online Career Website by midnight EST on June 20, 2017.

Please note that there is no relocation package for this position.

This position requires a successful Canadian criminal record, reference check, valid provincial driver’s license, valid passport and First Aid certification. The Canadian Red Cross Society is an equal opportunity employer.


Notice to Candidates 
Please mention that you saw the ad on the CCIC web site
  • Employment
  • 10-point agenda
  • Istanbul Principles
  • Code of Ethics
  • Become a Member
  • CCIC Publications
  • Employment