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IMPRIMER

Public Deliberation Overview

An Overview of Deliberation

(updated November 2003)

Deliberation (or deliberative dialogue) is a "social technology" that provides opportunities for people to deliberate on key social issues. Through the course of a deliberation, participants work through tough choices to explore the areas of common ground from which alternatives can develop and some action can spring. They are values-based dialogues as opposed to agenda-driven debates.

Deliberation has developed in response to Canadians' growing frustration with the ways high priority social issues are dealt with in our society today. Several recent polls and dialogues with the public illustrate that Canadians do care about what is happening in their society and are very willing to give time to talk about it if they know they will be listened to. What they are tired of and indeed angry at is the current ways issues are discussed - where there only tends to be two sides to an issue - "one is wrong, the other is ours". This puts people in the position of having to agree with one side or the other if they are to get involved or take action. Alternative choices are lost.

The gray areas of issues that most people experience in their daily lives do not find easy expression in this debate format. Instead people want to be able to work their way through different options, to weight pros and cons, explore trade-offs and perhaps together find new solutions or at least common ground for action. The box below provides a closer look at the difference between deliberative dialogue and debate.

Deliberative dialogue versus Debate

Deliberative dialogue

Debate

Collaborative

Oppositional

Common ground

Points of divergence

Listening to find meaning

Listening to find flaws

Listening for possible agreement

Listening to find points to argue

Openess to being wrong

Determination to be right

Weighing alternatives

Winning

Assumes that others have pieces of the answer and all can find it together

Assumes there is a right answer and someone has it



What is Public Deliberation?

Public deliberation involves bringing together people from a variety of backgrounds and viewpoints to work through different approaches to solving a problem. These approaches are generally outlined in a participants’ guide that presents the pros and cons of each approach in a balanced way. The choices are not mutually exclusive, but each approaches the issue from a different perspective based on different core values.

In a typical deliberation forum of three hours, a group of anywhere from five to 20 people deliberates about the different approaches with the assistance of a trained moderator. The emphasis is on mutual respect, sharing of views and building on the views of others, rather than on debate or attack. A "recorder" observes the deliberation and listens for points of agreement. At the end of the deliberation, the recorder reviews the findings from the deliberation with the group to see if there is anything that everyone can agree upon—any common ground that can form the basis for future action on the issue.

People do not need to be experts to participate in a deliberation, because deliberation is ultimately about values. The participants’ guide provides background information, and with the assistance of skilled moderators, people can rapidly make the connections between an issue such as globalization and their own experiences. Unlike the polarized debates that dominate public discussion on many issues, deliberation provides a chance to explore approaches, test ideas, and consider grey areas. It can help people break out of habitual viewpoints and consider new options. It also provides a format in which people can begin to make connections between local and global issues.

In a successful deliberation, people must face up to the contradictions and long-term consequences of their opinions, and make choices. By working through the conflicts and trade-offs associated with an issue, people clarify what is most important to them, improve their understanding of the issue, and may find common ground from which alternatives can develop. Any common ground that does emerge represents a more considered public judgment than the top-of-the-head opinions collected through surveys and polls.  


Basic Components of Deliberative Dialogues

  • Inclusiveness: Diversity is the spice of life for deliberation. Inviting and encouraging all to attend eliminates a great deal of resistance and skepticism. Developing multi-sectoral planning groups from the beginning helps to ensure a deliberation process that is seen to be open to all.
  • Publicity: Ensure that people are aware of the opportunity to deliberate by promoting and advertising it in a variety of ways.
  • Training: Deliberation is different from the ways people often debate or discuss issues. Moderators of deliberative dialogue sessions need to be aware of these differences and know how to encourage deliberation. Effective public deliberation depends upon engaging on four key questions (see page 5). Moderators need to know these questions and how to help people address them constructively.
  • Materials: Materials to aid the dialogue need to be developed. Sometimes these can be quite simple: something like a facilitator's guide with key questions that help people think about the issues from the base of their own experience. For more in-depth sessions, a series of readings that provide different perspectives on education and the challenges education faces may be added. For more elaborate processes or complicated issues, a deliberation guide which outlines some of the positions pro and con for each option is usually developed.
  • Principles: People need to know that in agreeing to participate in a deliberative dialogue they are willing to adhere to a deliberative process. Deliberation is a value-based, not an agenda-driven process. Ground rules for dialogue should be established at the beginning of any session.
  • Follow-up: People will want to keep up with the results of the process. Meeting notes could be sent to all participants or an online dialogue and web site established for updates and as an opportunity for ongoing dialogue.

A Deliberation Forum – One Way to Structure the Deliberation

A deliberation forum typically is a one-time meeting that lasts about three hours. It generally has the following components and approximate timelines:

Section A: 30 minutes

  • Pre-forum Questionnaire (5 minutes)
  • Welcome and Introductions (10 minutes)
  • Overview of the Issue (no more than 5 minutes)
  • Personal Experiences (no more than 10 minutes)

Section B: 1 hour and a half

  • Explanation of Session (15 minutes)
  • Review of Approaches (5 minutes)
  • Choice Work (20-25 minutes per approach)

Section C: 45 minutes

  • Common Ground (25 minutes)
  • Next Steps (15 minutes)
  • Post-forum Questionnaire (5 minutes)

Note: The pre-and post- forum questionnaire is used when the organizers are interested in measuring the opinion change that occurs during a deliberation and for having a quantitative measure of the level of concern people have with various dimensions of the issue and the trade-offs they are willing to make.

Key Questions For Deliberation

The box below provides some of the key questions most groups will work-through during a deliberation.


The Deliberation Cycle

Questions to Encourage Deliberative Dialogue

The Four Key Questions:

1. What is valuable to us? (with regard to the issue at hand)
2. What are the benefits, costs, and consequences of the options we are talking about?
3. What are the inherent conflicts/tensions we have to work through?
4. Can we find any shared sense of direction or common ground?

Other questions that are useful:

  • Why are you concerned about this issue?
  • How have your experiences or concerns influenced your opinions about this issue?
  • What seems to be the key point here?
  • What is the crux of your disagreement?
  • Can you give an example, or describe a personal experience to illustrate that point?
  • Can you help us understand the reasons behind your opinion?
  • What do you think people who hold an opposing opinion from your own care about?
  • What would be a strong case against what you just said?
  • What is it about that position that you just cannot live with?

The chart below presents the key steps to go through in trying to establish the "habit of deliberation" in a community or region. This refers to the idea that deliberation can become almost second-nature, i.e. widely-used and easily turned-to, when there is a problem to be solved or a policy to be determined. It also provides the steps that one should follow in implementing even one, fairly extensive, deliberation process.


Note: The naming and framing of an issue are very important steps. They ensure that the issue is presented according to the way the public identifies and talks about the problem. The framing includes the elaboration of the choices for deliberation.

Document prepared by Jacquie Dale
Note:  We are pleased for this tool to be reproduced as long as CCIC is acknowledged

 

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